IBN Help Desk

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IBN Helpdesk software is a system solution based on ASP.NET. It enables to organize tracking of client requests and create the scheme of help desk management using ITIL. IBN is a web-based helpdesk system which is accessed through the web browser in the internet. Web-technology makes the remote access to the help desk system real. The web-based Helpdesk software is meant for customer service and support. ASP.NET help desk solutions enable to create the unified center for collecting requests and organize issue management scheme. IBN Helpdesk system enables to work up both external users’ requests sent by e-mail and internal messages regarding issues and tickets in your company.